Supplier Online Registration Portal

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For any enquiries, please contact SESAMi Customer Care at:
Hotline: +(65) 6333 1188 (Select Option 2)
Email: customercare@sesami.com

Singtel e-Procurement Portal

INTRODUCTION
Please read through the following chapters for better understanding to the benefits, subscription plans and registration process before you proceed to the registration.

Part I: Frequently Asked Questions (FAQs)
1. Must I register with SESAMi in order to respond e-RFQ?
Answer: Registration is mandatory for all approved vendors.
2.
What are the benefits of signing up as a Registered Supplier ?
Answer: Supplier will enjoy the following benefits:

  • Ability to retrieve, create and manage documents (e-PO/e-SO, e-Invoice, e-RFQ and e-Quotation) through the online portal, eliminate loss of documents via email or fax
  • Maintain online records for past 2 years transactions, enable track and audit, improve corporate governance
  • Self-service features in the portal for supplier to update information
  • Facilitate timely settlement of payment for your company
  • 3. Do I need to pay to SESAMi for the registration with SESAMi to use the e-Procurement System? What are the fees applicable?
    Answer: Please refer to below plan type table and services entitled:

    Singtel Offline Supplier Fees

    Notes: One month notice in writing is required for any termination request.
    *ABV is the Annual Business Value to be calculated based on the transacted purchase order (PO) value over a period of 12 months.
    4. How can I contact SESAMi for Clarification or Assistance
    Answer: you can send email to customercare@sesami.com OR schedule a callback service with SESAMi customer service office through below link:

    Schedule A Callback
    Part II: The Complete Registration Process

    1. Supplier Submit Online Registration and Provide Payment Mode
    2. Supplier Receive Forms in pdf Format Through Email with Submitted Details
    3. Supplier Print and Sign the Forms, send the Forms to us via Mail/Email/Fax (GIRO form via Mail ONLY)
    4. SESAMi Contact Buyer for Vendor Code
    5. SESAMi Activate the Registration using Vendor Code Provided by Buyer
    6. Supplier Receive Login Details via Email
    7. Supplier Access Supplier Portal Using the Login Details

    The whole process will take 3-5 working days to complete (depends on response from Buyer on Vendor Code).