Supplier Online Registration Portal

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For any enquiries, please contact SESAMi Customer Care at:
Hotline: +(65) 6333 1188 (Select Option 2)
Email: customercare@sesami.com
SATS
INTRODUCTION
Please read through the following chapters for better understanding to the benefits, subscription plans and registration process before you proceed to the registration.

Part I: Frequently Asked Questions (FAQs)
1. Must I register with SESAMi in order to respond e-RFQ /e-RFP?
Answer: Registration is mandatory for all approved vendors.
2.
What are the benefits of signing up as a Registered Supplier ?
Answer: Supplier will benefit by participating this program with many more value added services made available through our community program. Example:

  • Able to retrieve and manage RFQ, Tender/RFP, eliminating the problem of missing RFQs & Tenders/RFP’s and Quotations.
  • Suppliers will be coached by our Professional Consultants to use our system.
  • Suppliers will be given the chance to participate the business opportunities with other SESAMi large Buying Organisations (Singtel, CAG, NHG, STEE and SRC) through our e-Request to Participate (e-RTP) to RFQ and RFP published on our portal.
  • 3. Do I need to pay to SESAMi for the registration with SESAMi to use the e-Procurement System? What are the fees applicable?
    Answer: Please refer to below fee structure table and services entitled:

    SATS
    * Annual Business Value (ABV) is the total PO value transacted between SATS and its Supplier through SESAMi system. The calculation of ABV for each billing cycle is based on rolling 12 months transacted PO value, ie past 12 months data from the month of billing.

    Notes:
      One month notice in writing is required for any termination request and an applicable reactivation fee $100 applies.
    4. How can I contact SESAMi for Clarification or Assistance
    Answer: you can send email to customercare@sesami.com OR schedule a callback service with SESAMi customer service office through below link:

    Schedule A Callback
    Part II: The Complete Registration Process

    1. Supplier Submit Online Registration and Provide Payment Mode
    2. Supplier Receive Forms in pdf Format Through Email with Submitted Details
    3. Supplier Print and Sign the Forms, send the Forms to us via Mail/Email/Fax (GIRO form via Mail ONLY)
    4. SESAMi Contact Buyer for Vendor Code
    5. SESAMi Activate the Registration using Vendor Code Provided by Buyer
    6. Supplier Receive Login Details via Email
    7. Supplier Access Supplier Portal Using the Login Details

    The whole process will take 3-5 working days to complete (depends on response from Buyer on Vendor Code).